An investigation into Wells Fargo’s unauthorized account scandal is now apparently worse than initially believed. The financial institution says it has uncovered approximately 3.5 million potentially fraudulent bank accounts created by employees under intense sales pressure without consumers’ knowledge. That figure involves the 2.1 million accounts that were previously uncovered between 2011 and 2015, plus more that were revealed in an in-depth probe that stretched back to 2009 through 2016.
This is the latest development in a scandal for the bank that started a year ago – one of many the bank has been facing down in recent years, marring consumer trust in its practices.
Of those accounts discovered, the CEO now says nearly 200,000 customers were hit with fees from these accounts that were unnecessary. That’s up from the previous estimate of 130,000. On top of that, approximately 530,000 customers were unknowingly signed up for an online bill pay. Continue reading