Consumers with cell phones (i.e., just about everyone) are protected from robocalling annoyances under the Telephone Consumer Protection Act. However, banks are trying to change the law, arguing such calls will allow them to fight identity theft and other forms of fraud.
Consumer advocates argue the benefits are being significantly overstated. More likely, they assert, is this is simply an opportunity for large corporations to erode key protections for consumers.
Beyond the fact that robo-calling is an annoyance, it can cost money when it’s done on your mobile phone. That’s likely a large reason why more than 223 million Americans have registered their phone numbers on the Federal Trade Commission’s “Do Not Call” registry.